Good to know

Good to know


The rooms are available from 13 p.m. on the day of arrival and have to be made available by 10 a.m. on the day of departure.


Bookings are considered firm after receipt of a deposit .
We accept deposit payment by  bank transfer or credit card (VISA, CartaSì, MasterCard, EuroCard), Paypal, .

To send € from Uk the most of our guests use Transferwise. It is very easy, cheap and fast .

Bank details for the transfer of the deposit:

Hotel Des Alpes
Di Migliorati Giuliana
Via Donico 10
24020 Castione della Presolana (Bg)

Banca Popolare di Bergamo
Ag. Castione della Presolana (Bg)
IBAN: iT22D0311152840000000010931

In case of cancellation during the month prior to the date of arrival the deposit will not be refunded (art. 1358 and 1386 of the Civil Code).
In order to protect yourself from costs arising from a possible cancellation we recommend purchasing a trip cancellation insurance.

PAYMENTSWe accept payments in cash, Paypal, credit card (VISA, CartaSì, MasterCard, EuroCard) or bank card.

Children from 0 to 2 years on a baby bed: 100% reduction ( hotel , not other services)
Children from 2 to 5 years on an extra bed: 50 % reduction
Children from 5 to 8 years on an extra bed: 30% reduction

Children from 8 to 12 years on an extra bed: 15% reduction
Children from 12 years and adults on an extra bed: 10% reduction
Small-medium pets upon request.
Smoking is forbidden in all rooms and in the entire hotel.
Pets, even if small, are not allowed in the dining room.
The Local Tax in our city is not apply at the moment.